Rethinking Inclusive Service Design

Inclusive design is often misunderstood. Many organizations treat accessibility as an afterthought—a box to check rather than a fundamental design principle. But true inclusion isn’t just about compliance—it’s about rethinking how we design services, systems, and experiences from the start.

This event will explore how exclusion happens by default when we design for the majority. We assume we know what people need, but what if our assumptions are the biggest barrier to real inclusion?

Join us for an insightful session with Selina Finsler, Graduate M.A. in Service Design HSLU. Selina’s journey shows how inclusive design is not just about disability—it’s about designing for human diversity.

Get your tickets here.